Term and Conditions

Welcome to Riwaayat Store! These Terms and Conditions (“Terms”) govern your use of our website desistylesshop.com and all purchases made through our platform. By accessing our site or making a purchase, you agree to be bound by these Terms.

1. Our Store

Riwaayat Store is an online boutique specializing in exquisite ethnic wear that blends traditional craftsmanship with contemporary designs. Our collections include:

• Bridal collections (Lehengas, Sarees)
• Festive wear (Salwar Kameez, Sarees)
• Indo-Western fusion outfits
• Casual ethnic wear (Kurtis, Suits)
• Traditional menswear (Sherwanis, Kurta Pajamas)

2. User Obligations and Responsibilities

2.1 Account Registration

To make purchases, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password
• Promptly update any information that becomes outdated
• Be responsible for all activities under your account

2.2 Prohibited Conduct

You agree not to:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use any automated means to access our site without permission

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in describing our handcrafted ethnic wear, including:

• Detailed fabric and embellishment information
• Color representations (actual colors may vary slightly due to monitor settings)
• Size charts for each product category

3.2 Custom and Made-to-Order Items

Certain items in our Bridal and Sherwani collections are made-to-order:

• Require specific measurements provided by customer
• Have longer production times (will be specified at checkout)
• Are non-returnable except for manufacturing defects

3.3 Availability

All products are subject to availability. We reserve the right to:

• Limit quantities available for purchase
• Discontinue products without notice
• Correct errors in pricing or descriptions

4. Orders and Payments

4.1 Order Process

The ordering process consists of:

1. Selection of items and sizes
2. Review of order details
3. Providing shipping information
4. Payment submission
5. Order confirmation via email

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through encrypted channels.

4.3 Pricing and Taxes

All prices are in USD and:

• Exclude applicable taxes unless stated
• Do not include international customs duties
• Are subject to change without notice

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays). Each item is:

• Hand-inspected for quality
• Carefully packaged
• Shipped with tracking information

5.2 Shipping Options

We offer two shipping methods:

5.3 International Shipping

We ship worldwide except to:

• Certain Asian regions (list available upon request)
• Remote locations with limited carrier access

International customers are responsible for:

• Customs duties and import taxes
• Complying with local import regulations

6. Returns and Exchanges

6.1 Return Policy

We offer a 15-day return policy from delivery date for most items, except:

• Bridal Lehengas and Sarees
• Customized Indo-Western Sherwanis
• Made-to-measure Jodhpuri suits
• Items marked “Final Sale”

Return requirements:

• Items must be unworn, unwashed with tags attached
• Original packaging must be intact
• Proof of purchase required

6.2 Return Process

1. Email [email protected] within 15 days
2. Await approval (1-2 business days)
3. Ship returns to provided address via trackable method
4. Allow 3-5 business days for inspection upon receipt

6.3 Refunds

Approved returns will be refunded:

• To original payment method
• Within 7-10 business days after approval
• Excluding original shipping costs (unless our error)

7. Intellectual Property

All content on our site is owned by Riwaayat Store including:

• Product designs and patterns
• Photography and product images
• Text descriptions and website copy
• Logos and branding elements

You may not:

• Reproduce any content without permission
• Use our designs to create derivative works
• Claim our products as your own creations

8. Liability Limitations

8.1 Product Use

Riwaayat Store is not liable for:

• Any allergic reactions to fabrics or materials
• Improper care resulting in damage to garments
• Alterations made after purchase

8.2 Website Use

We are not responsible for:

• Temporary website unavailability
• Technical issues beyond our reasonable control
• Third-party actions affecting your use of our site

8.3 Maximum Liability

Our maximum liability for any claim related to our products or services is limited to the purchase price of the item in question.

9. General Provisions

9.1 Governing Law

These Terms are governed by the laws of the State of Michigan, USA.

9.2 Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance.

9.3 Contact Information

For questions about these Terms:

Riwaayat Store
2257 Front Street, Flint, US 48548
Email: [email protected]